LeoLink Services wasn't started by a software company that decided to serve behavioral health. It was built by someone who spent years working inside these organizations and got tired of the tools that kept failing them.
Lori Nedd founded LeoLink Services with a straightforward premise: organizations doing important work deserve operational support and technology that actually fits how they work — not software designed for a different industry, retrofitted to theirs.
With over 20 years of experience spanning administrative support, business consulting, notary services, and behavioral health operations, Lori built LeoLink to be the partner she always wished existed — one that combines deep operational knowledge with the technical capability to build real solutions.
The technology division, LeoLink Technology Solutions, emerged from a simple observation: the organizations Lori worked with kept spending enormous amounts of time managing broken integrations, chasing compliance documentation, and training staff on systems that didn't match their actual workflows. So she built platforms that do.
Woman-Owned Small Business (WOSB) · Certified Notary Public · Fully Licensed & Insured · Maryland-based
Headquartered in Owings Mills, Maryland. Serving clients across the Mid-Atlantic region and nationally for technology engagements.
The technology DBA of LeoLink Services LLC. Custom application development, platform design, and operational systems for behavioral health and nonprofit organizations.
Started as a virtual assistance and notary services company, providing reliable operational support to busy professionals, entrepreneurs, and small businesses.
Expanded into grant administration, licensing compliance, procurement, and logistics support — applying 20+ years of operational knowledge to help organizations navigate complex requirements.
Built a custom learning management system for staff training and compliance tracking — the first platform in what would become the LeoLink Technology Solutions product suite. Now running in production.
Deployed a custom organizational intranet with integrated ticketing, connecting training, HR, and operational workflows into a single environment. Also completed HR system integration work.
Formalized the technology practice as a DBA — LeoLink Technology Solutions — with a dedicated focus on custom platform development for behavioral health and nonprofit organizations.
Actively building a comprehensive, regulatory-native platform for behavioral health providers — the most ambitious project in LeoLink's history, and the one we've been working toward all along.
We start every engagement by understanding how your organization actually operates — not how a software vendor thinks it should. Solutions are designed around your reality, not an idealized workflow.
We don't resell third-party software. When we build a platform, we own it, maintain it, and stand behind it. One relationship, full accountability.
You work directly with the people building your systems — not an account manager who relays messages. If something breaks, you know exactly who to call.
Whether you need operational support, a technology consultation, or want to learn more about our behavioral health platform — we'd love to hear from you.
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